Lacey Launches New Websites


Submitted by City of Lacey

The City of Lacey (City) is happy to announce the launch of new websites for the City and its Parks, Culture and Recreation Department (Lacey Parks). The new websites offer users an updated, enhanced experience with better access to City information.

New and improved website features include:

  • Updated Look – The new sites provide a simple, clean look that captures the fun, exciting, and friendly nature of Lacey. The sites are mobile-friendly, allowing users to browse from any device.
  • Upgraded Search Functions / Navigation – An enhanced search bar and centrally located icons allows for quick and easy access to services, documents, FAQs, and more!
  • City Services Directory – On the City site, you can find every City service in one place. Services can be filtered, sorted, and searched.
  • Language Translation Capabilities – In addition to English, the new sites provide seamless access to translations in five of the top languages spoken in Lacey.
  • Accessibility Solutions and ADA Compliance – The new sites allow users to increase contrast, display information in larger fonts, increase text spacing, make the page more dyslexia friendly,
    and more.
  • Alerts – Community members can sign up for all City newsletters and alerts in one location.
  • News Feature – The new sites improve communications. This function, and others, helps community members find the information they need quickly and efficiently.
  • Solicitations – The City site provides a single location where community members can look-up and browse solicitations, such as RFPs, RFQs, Bids, etc.
  • Quick and Easy Access – The new sites provide easy access to the most frequently visited pages (and related pages) and services using icons, menus, curated content, and pages.
  • Lacey 311 – The new sites have a centralized request system, Lacey 311 (formerly “We Care”), that allows community members to ask questions, send in comments or concerns, and provide general feedback to the City through a simple online form. Users can include photos to help staff identify the issue.
  • Document & Forms Directory – Users can filter, sort, and search through documents on the website.
  • Staff & Council Directory – Users can view a staff directory and also find information on City Council members.
  • And so much more! Take a look.

“The City of Lacey is committed to providing quality service and innovative government. These new websites serve as a clear demonstration of this commitment,” stated Lacey Assistant City Manager, Shannon Kelley-Fong. “The sites were designed with a focus on providing simple, user-friendly access to information community members are looking for, such as City services, policies, programs, news, events, meetings, and more. We are very excited about the increased accessibility, improved transparency, and enhanced communication these sites offer.”

Over the next few weeks, the City will continue making enhancements to the new websites to further improve services, increase transparency, and improve accessibility.

To access the new City website, visit and the new Lacey Parks website, visit To learn more about Lacey 311, or to fill out a form, visit
If you have questions or comments about the new websites, please contact Kelly Adams, Special Project Administrator, at or (360) 412-2892.

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