906 Columbia Street Southwest #101
Olympia, WA 98501
USA
Summer Quarter Training Offerings.
RETC is pleased to offer its summer quarter training sessions from our brand new location near the Capitol Campus in Olympia.
Sessions will be held the second and fourth Wednesday of each month beginning July 9, through September 24, 2014.
To register for a training session, or for more information, contact RETC at 360-688-1638 or at office@retcs.org.
Quality Improvement Strategies: Problem Solving.
Morning: Discover problems affecting overall quality
How problems are communicated: CREI statement
Types of problems and problem solving methods
Process View of problems Isolating problems to their process of origin
Afternoon: Finding the Root Cause of Problems
Levels of Root Cause problem investigations
Tools to use during a Root Cause investigation
Confirming the root causes
Developing quality solutions to each root cause
Getting the most quality Improvement from Root Cause Analysis investigations
