Submitted by Providence Swedish
If you are a former patient, or family member of one, who would like to share your ideas about patient care and help to improve care at Providence Medical Group clinics, Providence St. Peter or Providence Centralia Hospital, the Patient Family Advisory Council (PFAC) might be for you.
Providence Swedish is recruiting new members for the PFAC. Formed in 2011, PFAC members influence and impact policies and practices that affect the care and services patients receive.
“Providence Swedish in South Puget Sound is committed to partnering with patients, families, and caregivers throughout the healthcare experience,” said Chief Executive Darin Goss. ““The Patient Family Advisory Council provides an invaluable perspective. Our mission is all about serving patients and families. With PFAC members serving on committees, the eyes of the patient are always with us.”
PFAC meets from noon to 2 p.m. the Fourth Wednesday of each month. All meetings are currently held in person and are available via video conferencing. Members who represent diversity with respect to culture, race, religion, age, sexual preference and socioeconomic and educational backgrounds are welcome.
How to Apply
The application process involves submitting an application, participating in an interview and completing the volunteer recruitment process. If interested, please fill out this application, and email to Trish Warnick (patricia.warnick@providence.org). For more information, email Warnick or call 360.791.3486.
Discover more volunteer opportunities on the Providence Centralia or Providence St. Peter websites. Contact merrit.reed@providence.org for more information.
The Purpose and Responsibilities of a PFAC
- Promote respectful, effective partnerships between patients, families, and hospital staff
- Increase understanding and cooperation between patients, families, and staff
- Support our culture of patient- and family-centered care
- Improve quality, patient safety, and patient health outcomes
- Establish a link between the hospital and the community at large
What Might PFAC Members Do at a Meeting?
- Share healthcare experience with hospital staff, administrators and other PFAC members
- Receive presentations from hospital staff regarding current strategic initiatives, patient programs, new technologies, etc., and provide input and suggestions
- Participate in group discussions to talk about ideas for how our healthcare organizations can improve care, quality, safety, and services
- Provide insight from the patient and family perspective about policies, care practices, and patient education materials
- Identify patient and family needs and concerns
- Serve on subcommittees and workgroups to help bring the patient, family and community perspective to these efforts
- Encourage and support patient-centered care
What Is Patient- and Family-Centered Care?
The philosophy of patient- and family-centered care focuses on:
- Respect for patients’ values, preferences, and needs
- Coordination of care for more efficiency
- Comfort and emotional support for mental health
- Information, communication, and education
- Involvement of family and friends
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