In Washington State alone, nearly 20% of the population – approximately 1.5 million people – rely on Medicare as part or all of their medical insurance. Whether you’re turning 65 or qualifying through disability benefits, Medicare can be an invaluable resource. However, navigating its requirements, red tape, and enrollment periods can be daunting. That’s where PSW steps in to help patients find the best plan for their healthcare needs.
For patient Dorothy Zee and her husband, PSW made selecting the right Medicare package “unbelievably easy,” ultimately saving them money along the way.
PSW Can Help Find the Right Medicare Plan for You
PSW guides clients step-by-step through the various Medicare plan options, providing clear explanations and answering questions as they arise. Their in-depth knowledge of Medicare simplifies a complicated process for patients.
Zee first learned about PSW through SoundPath more than a decade ago. “My then-doctor, since retired, would only accept Medicare patients on SoundPath,” she recalls. She used both insurance options offered at one time or another. Zee found that having a local office in Olympia and guidance through the switching process was “unbelievably easy for me,” she shares.
The same was true when transferring her husband’s plan. “Last year during open enrollment, we met with Danielle Hayden, and she went above and beyond to facilitate the change and explain in detail the different features of various Humana policies,” says Zee. “I have contacted her since about a couple of issues, and she has been phenomenal and incredibly responsive.”
Exceptional Support and Savings with PSW
Zee says that with PSW’s help, her husband’s healthcare and prescription costs dropped from around $300 each month to just $72. “He doesn’t impress easily,” she says, “but he has been impressed with PSW and Humana.”
In early 2024, Zee’s husband sought help at a local emergency room for a sudden onset illness that had plagued him for several weeks. “Since he sought emergency treatment,” Zee explains, “we were contacted by a nurse associated with PSW who was, as are all their personnel, outstanding. She followed up with my husband, offering advice and assistance as needed.”
Later, when their primary care team disbanded, they turned to Danielle Hayden again, who referred them to a care manager. Zee says the manager ensured that no prescriptions were lost in the transition to a new provider, that existing eye exams didn’t require referrals, and that back-to-back appointments with the new team were set up—all within 24 hours.
Sharing the Benefits of PSW
Zee has been so positively impacted by her experience with PSW that she’s been referring their services to friends and neighbors. It’s not just about the compassionate support of the team; since using their resources, she has undergone two major surgeries and two cataract procedures. The billed amounts reached hundreds of thousands of dollars, but she paid less than $3,000, including facility and physician charges.
“PSW and the resources they offer are extraordinary,” praises Zee, “and their customer service is beyond impressive. The process is stress-free. I could not envision another company anywhere rivaling what they provide at this level.”
While caring for her husband, Zee also enjoys traveling, cooking, baking, painting, and staying informed about current events and politics. Thanks to PSW, she has a healthcare partner that makes life a little easier.
If you or someone you love needs assistance navigating Medicare, contact PSW today at 360.515.7213. A member of the team will be happy to discuss your options. Keep in mind that many plans have specific deadlines and cut-off dates, so starting the process early is essential.
Many of us only consider our medical insurance during a crisis, but having the right plan, coverage, doctors, and benefits is crucial as we age. Thanks to PSW, customers can ask questions, learn more, and select the best Medicare plan for their healthcare needs. And that’s a win-win.
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