Maximizing Medicare: Phil Cowart’s Success Story with Physicians of Southwest Washington (PSW)

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Transitioning from work to retirement and shifting from company-funded insurance to Medicare can take some adjustment. You may not have to wake up at dawn, pack a lunch, or tackle the morning commute, but there are still chores and tasks that need to be accomplished. For Phil Cowart, working with PSW made the insurance transition easier and saved him money in the process.

PSW makes Medicare easy by helping clients select and make the most of the right Medicare plan for their healthcare needs. They assist with claims, record transfers, answer questions, and provide peace of mind.

Phil Cowart, pictured here with his wife Lynn, used Physicians of Southwest Washington to help select the best Medicare plans for his retirement years. Photo courtesy: Phil Cowart

PSW: A Customer-Centric Approach to Medicare Benefits

Phil Cowart retired more than 15 years ago, which meant he needed to shift from his employer-based insurance coverage. “I searched and found SoundPath Health,” he explains. PSW was a co-founder of Puget Sound Health Partners, which later became SoundPath Health. “The people I’ve met have been delightful and very helpful ever since.”

Cowart has been using essentially the same policy over the intervening years but is thinking about changing plans in the near future. However, he’s not concerned about piles of paperwork, red tape, or coverage lapses because “PSW is very customer-centric,” he says.

Research shows that many people hesitate to switch important policies—whether for auto, medical, or homeowners insurance—out of fear of making the wrong choice or missing crucial details. This is where having a trusted ally like PSW makes all the difference.

a coffee cup, papers and a pen on a wood table
As we transition from employer-based insurance to post-retirement Medicare plans, having the guidance of Physicians of Southwest Washington helps avoid coverage gaps. Photo credit: 2H Media

Saving Money is Easy with PSW’s Medicare Support Services

Cowart says he’s currently enrolled in a zero-cost Medicare Advantage plan and has recommended it to many of his friends. “But most people don’t understand the nuances of Medicare supplement plans,” he says, “and many are afraid to change because they don’t have the skill set and don’t understand the costs.”

A CPA and CFO during his working days, Cowart is fortunate to have experience working with insurance forms, companies, and industry language. He’s well-versed in the financial details and takes pride in helping others navigate their policies. For example, after reviewing a neighbor’s coverage, he showed her how switching plans could save her at least $3,000.

One thing Cowart appreciates about PSW is their local presence and long-standing staff, which ensures continuity of care—whether in person or over the phone. “I believe face-to-face meetings help build relationships,” says Cowart. “And one of the beauties of PSW is that they’re not married to one single plan. They are a very service-oriented organization. Their staff answers questions and really takes the time.” He’s even brought friends to the Olympia PSW office for personal introductions.

With offices in Olympia, Physicians of Southwest Washington is happy to answer questions in person, face-to-face, and walk customers through their many options. Photo credit: Connie Bahner

Simplifying Insurance Decisions with PSW by Your Side

Industry reports estimate that over 50% of Medicare beneficiaries lack supplemental coverage for services and procedures not included in their policies. With rising medical debt—over $220 billion nationwide—don’t let your limited retirement income go to waste when PSW can help bridge those gaps.

Having support from real-world customers like Cowart adds significant value for those considering a switch. Not only does he bring extensive experience from his professional background, but he also served on the Premera Advisory Council for two years, where he found the behind-the-scenes access “was a very good experience.”

If you’re ready to learn more or have questions to ensure you’re prepared, call PSW at 360.515.7213 or visit their offices at 1300 Evergreen Park Drive SW in Olympia today. You can also submit an information request through their website, and a member of the sales team will reach out to answer your questions.

The PSW sales team is licensed and trained to help you make informed decisions while reducing the risk of Medicare penalties. They host regular training sessions throughout the year and represent multiple carriers across Washington State.

As you approach retirement, take a moment to reflect on your achievements. Enjoy the farewell cake from your coworkers, treat yourself to a well-deserved vacation (or staycation), and recharge your batteries. Then, embark on the next phase of life—whatever that may be—knowing your medical care is well taken care of.

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