Submitted by Barb Lally for Rob Rice Homes
Rob Rice Homes has partnered with Sunset Air for decades to provide the best heating systems available for our homes. Matt Jones, new construction project manager for Sunset Air, explains why their heating systems are superior to others, both in technology and energy efficiency. Matt also provides tips to keep a heating system working well and a home comfortable for years. The partners who help build our homes share our high standards and provide the best product and craftsmanship to maintain the long lasting value of every Rob Rice Home.
From Matt Jones, Sunset Air:
One of the reasons Sunset Air has successfully worked with Rob Rice Homes for more than 20 years is that their core values mirror ours. We both genuinely care about doing the very best for homeowners by focusing on exceptional customer service during the building process and beyond.
Sunset Air and Rob Rice Homes are both local companies serving the greater South Sound community. The majority of our employees choose to live and raise their families right here. We strive to do right by our customers because we want to contribute and be positive members of our community.
Skilled technicians, better products
Sunset Air is proud of its highly-qualified installers who take pride in their craft. That pride goes into every one of the heating systems that we install for Rob Rice Homes. Our dynamic work force is always looking to improve and do our very best for the customer, it is a big part of what separates Sunset Air out from the rest.
We also strive to use the latest technology and techniques for the most efficient transfer of the heat from the furnace into the home. The furnaces we install are highly efficient for the most energy savings for those homeowners.
Sunset Air has been proud to partner with the manufacturer Carrier for nearly 40 years for our heating systems. Carrier is a superior brand that provides maximum comfort and efficiency for families. We install 96.5% energy-efficient gas furnaces on all of Rob Rice Homes that have natural gas. The furnace’s efficiency rating and its motor exceed what is accepted in most new homes. We certainly could install a lesser furnace, but we do not cut corners at Sunset Air. Neither does Rob Rice. We strive for quality and excellence in all we do.
The State of Washington Energy Code requires that all forced air heating duct-work systems are performance-tested for potential air leakage that could cost a homeowner a lot of money over the years.
Before we finalize our work on the system, a state certified Sunset Air technician tests the system by blocking all the registers and grills in the house and then pressurizing the duct-work to expose any potential areas of loss. We aim to meet and exceed the standards set by the state for an efficient system.
Customer Care and Ongoing Service
Once your Rob Rice Home is ready, we meet with customers for a complimentary new-homeowner orientation from Sunset Air.
During this appointment, a Sunset Air technician personally walks homeowners through the operation and use of their heating system. If needed, the tech shows them how to properly utilize their thermostat, how the fresh air system works and answers any questions they may have. We also provide fresh air filters for the new system.
A Rob Rice homeowner’s first year’s service maintenance visit is also provided by Sunset Air at no additional cost.
A continued service agreement through Sunset Air will help protect the investment in a new home and ensure the home’s comfort even during the harshest of weather conditions. Our service agreement provides a homeowner with premium pricing on filters, parts and discounted service labor rates during after hours service calls.
Protect Your System Long-term
The best way to keeping your heating system operating at its peak performance is through regular, yearly maintenance by a qualified and factory-trained company. There are also things that can be done on the homeowner’s end that are vitally important to the overall health and well being of the system.
A simple way to keep your system operating efficiently is to regularly change filters or clean them if they are washable. The build-up of dust particulate in the filter can be harmful. A clogged filter restricts airflow causing the furnace to work harder to move the air throughout the house. The stress on the furnace can lead to failures of mechanical parts down the road. Not only does it hinder the performance or longevity of the equipment, but it also hinders the indoor air quality and comfort in the house.
If the homeowners have a heat pump, I recommend they check the area around the heat pump. Clear the heat pump of any debris and make sure any bushes or trees are cut back away from it at least one foot.
Sunset Air stands out in our commitment to the customer beginning with the very early stages of a project. We focus on a good design of the heating system to ensure comfort and efficiency for the homeowners for many years. We strive for excellence in the installation of our systems in every Rob Rice Home.
A homeowner can be assured that their heating system is exceptional, one that matches the quality of everything that contributes to a superior Rob Rice Home.
Visit Sunset Airs’ website at www.sunsetair.com and at the Facebook and Twitter page.
Rob Rice is Thurston County’s largest local home builder and was voted the Best of South Sound for 2013 and 2014. He and his wife Helena live in Olympia with their two sons, Alex Michael and Carson. Rob is a graduate of Washington State University with degrees in construction management and architecture.
For more information about a Rob Rice Homes community please visit our website
