Managing Diverse Ages & Personalities
Gen X, Gen Z, Baby Boomers…Managing them all simultaneously can be tricky!
Learn how to better manage everyone from your Generation Y’s to your Baby Boomers at the Wednesday, November 9, Thurston County Chamber Forum.
Michelle Drager, a certified People Skills Instructor, is a popular, engaging presenter who will share tools and techniques that can be immediately applied in the office. Michelle will help managers expertly tap into their employee’s diverse assets and reduce discourse from “generation gaps,” personality differences and conflicting communication styles.
Michelle has fifteen years in educational training and facilitation in a variety of sectors including hospitality, retail and financial services. She is vice president, employee development manager at West Coast Bank. She has done extensive work in coaching and team building, leadership, sales, communication, technology, and customer service training.
The program begins at 11:30am at Saint Martin’s Worthington Center and includes lunch. General admission is $30 and prepaid Chamber members are $20. Members at the door are $25. Reservations are requested at 360.357.3362 or www.ThurstonChamber.com.
