Volkswagen of Olympia to Introduce State of the Art Dealership

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Construction of the new state of the art white frame Volkswagen of Olympia dealership is expected to be completed later this fall.
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For the past 17 months, Volkswagen of Olympia has operated out of a single-wide trailer.

Volkswagen of Olympia, a premier Washington Volkswagen dealer in Thurston County, is getting a new look. For the past 17 months, Volkswagen of Olympia has been operating out of a single-wide trailer during construction of the new dealership, but that will end later this fall when the dealership unveils its new state of the art white frame structure.

Expected to be completed sometime in October, visitors of Volkswagen of Olympia will be delighted by the new structure, which will include a wider selection of vehicles and several new service features.

General Sales Manager, John Paine, said the building is going to be quite impressive. “Customers are going to love the windows,” he said. “It’s going to feature a very light, bright showroom, and it’s going to feel very large because of the high ceilings.” Paine said the interior of the building will be decorated with imagery of Volkswagen vehicles from years past through present, allowing customers to feel as though they are stepping into the Volkswagen world.

With a swanky new building, Volkswagen of Olympia is adding the services to match the dealership’s new feel. One feature Paine said customers will especially enjoy is the new Service Express. “It will basically expedite customers for oil changes and some of the other express services we offer,” he said. Customers will be able to drop off their vehicles and relax in the dealership’s comfortable lounge while they wait for their car to be serviced.

General Manager, Chris Hardesty, said in addition to the impressive structure, it is the new service features that customers will most enjoy. “We will have click maintenance for customers who want oil changes and customers will be able to schedule appointments easily online. The building will also feature a top of the line waiting environment that will include a variety of amenities,” he said.

With much to look forward to, Paine said what he is most excited for is the experience the new dealership will offer customers. “Our customers are really passionate about their Volkswagens,” Paine said. “To offer an experience to our customers that will be better than what they expect and be able to meet and beat their expectations of the brand and what it represents, that is really exciting to us.”

volkswagen olympia
Construction of the new state of the art white frame Volkswagen of Olympia dealership is expected to be completed later this fall.

While Paine and the rest of the Volkswagen of Olympia team is looking forward to the new dealership, Paine said being stuck inside a single-wide trailer for more than a year has not phased the Volkswagen of Olympia staff. “People say our expectations for the new building are high, but I say you do not know our team,” said Paine. “We had the same expectations for our trailer as we do for the new building.”

Passionate about their customers and the brand they represent, the dedication of the Volkswagen of Olympia staff is represented well through numbers. “We’re the fastest growing Volkswagen dealership in the state of Washington, and we have accomplished that out of a single-wide trailer,” said Paine. With the new dealership opening later this fall, Paine said, “We are planning to continue our growth on an even higher level of customer service.”

But providing great service is easy when you work for a company you love and respect. “We are a family owned business,” Paine explained. “Our enthusiasm comes from the top. It is easy for us to treat our guests well because that is how we are treated by our owner and general manager.” Furthermore, Volkswagen of Olympia staff know what it is like to be on the buying end of things – most of Volkswagen of Olympia’s employees have purchased their vehicles inside the same single-wide trailer as their customers.

That is why for Volkswagen of Olympia, the sale doesn’t start until the customer has said yes. “Our customer service is unmatched,” said Paine. “We are not a ‘get the sale and see you later’ type of dealership. Once the customer says yes, that is when the sale begins. We are all about attention to detail, follow through and answering questions. We get our customers everything they need.”

With an impressive new dealership on the way, Paine said Volkswagen of Olympia will offer its customers a car buying experience that can not be beat. You can learn more about Volkswagen of Olympia by clicking here, or by visiting Volkswagen of Olympia online, calling Volkswagen of Olympia at 360-350-6262, or visiting Volkswagen Olympia at the Olympia Auto Mall.

 

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